| Frequently Asked Questions
ProScan Imaging Education Foundation is dedicated to providing a world-class learning experience with a combination of educational methodologies that are structured to fit your individual needs and interests.
Whether you are interested in orthopaedic MRI, neuro MRI, body MRI, cardiac MRI, breast imaging, or an overall review of medical imaging, our courses and educational resources are available to enhance your enhanced understanding of this rapidly evolving modality and its clinical applications.
Founded 20 years ago, ProScan Imaging Education Foundation is recognized as one of the world’s leading training centers for healthcare specialists in MRI and other advanced imaging modalities.
The Foundation accomplishes its education goals in several ways including:
- Presenting courses granting fully accredited Continuing Medical Education (CME) hours
- Offering Year-Long MRI Fellowships
- Designing Visiting MRI Fellowships tailored to fit individual needs
- Publishing original books and multimedia learning materials, for CME credit if desire
CONTINUING MEDICAL EDUCATION (CME)
How do I receive CME credit for a CD/DVD series?
How do I order extra CME tests for a CD/DVD series?
How much do extra CME tests for a CD/DVD series cost?
Is there an expiration date for claiming CME credit?
How long will it take for me to receive my CME credit?
Can I claim credit on part of a CD/DVD series and then claim the rest of the credit later?
How do I access the CME test?
I have not received (or misplaced) my CME Certificate, how do I request a copy?
Who do I contact if I have more questions or would like more information?
EDUCATIONAL PRODUCT ORDERS
How do I purchase educational products?
Once I've ordered a CD/DVD, how and when will I receive a confirmation?
What shipping method is used for product orders?
What is the return policy for educational products?
When I order a CD/DVD series, will it come with CME credit?
When I'm finished viewing the CD/DVD series, what do I do next?
Can I order additional CME for my group?
Who do I contact if I have more questions or would like more information?
EDUCATIONAL COURSES
How do I register for an educational course?
Once I'm registered for a meeting, how and when will I receive a confirmation?
What if I need to cancel my registration?
Will I receive a receipt for my course registration?
I need a CME Certificate for attending an educational course, how do I request a copy?
Who do I contact if I have more questions or would like more information?
VISITING FELLOWSHIP PROGRAM
How do I schedule a Visiting Fellowship?
How long is a Visiting Fellowship?
How much does a Visiting Fellowship cost?
Do I receive CME credit for attending a Visiting Fellowship?
I have submitted my Participant Profile and a current CV for a Visiting Fellowship, what’s next?
Who do I contact if I have more questions or would like more information?
YEAR-LONG FELLOWSHIP PROGRAM
How do I find out more about the Year-Long Fellowship program?
CONTINUING MEDICAL EDUCATION (CME)
How do I receive CME credit for a CD/DVD series?
If you have purchased a CD/DVD series, there is a URL located on the back of the CD/DVD cover on the bottom left hand corner that will take you to an online test. Type the URL in your web browser to get to the online test, fill in the information, complete the test, and click "submit" when you're finished. The test is then received, confirmed, and graded. The CME certificate is sent to the e-mail address provided.
How do I order extra CME tests for a CD/DVD series?
To order additional CD/DVD CME tests you will need the name of the original purchaser. T o order additional CME tests or for more information, please contact Michelle Wallace at mwallace@proscan.com or 513-924-5197.
How much do extra CME tests for a CD/DVD series cost?
The cost of additional CD/DVD tests depends on which CD/DVD series you are purchasing and how many you order. For additional information or to order additional CME tests, please contact Michelle Wallace at mwallace@proscan.com or 513-924-5197.
How many questions must I get correct to receive CME credit on a CD/DVD series?
You must answer at least 70% of the questions correctly to receive CME credit. You may take the test more than once.
Is there an expiration date for claiming CME credit?
Yes. All our CD/DVD series have a CME shelf life of three years from the original release date, which is listed on the back cover of the product.
How long will it take for me to receive my CME credit?
Please allow up to four weeks to receive CME credit by mail after completing a course and up to one week to receive CME credit by e-mail after completing a CD/DVD series.
Can I claim credit on part of a video/DVD series and then claim the rest of the credit later?
Yes. However, we advise everyone to view the entire series and claim the credit all at one time, because this is more economical and allows you to receive CME credit quicker.
How do I access the CME test?
If you have purchased a CD/DVD series, there is a URL located on the back of the CD/DVD cover on the bottom left hand corner that will take you to an online test. Type in the URL in your web browser to get to the online test, fill in the information, complete the test, and click "submit" when you're finished. The test is then received, confirmed, and graded. The CME certificate is sent to the e-mail address provided.
I have not received (or misplaced) my CME Certificate, how do I request a copy?
If you have not received a CME Certificate or need a replacement, contact Michelle Wallace at mwallace@proscan.com or 513-924-5197.
EDUCATIONAL PRODUCT ORDERS
How do I purchase a CD/DVD series?
INTERNET: You can visit our website at www.proscanshopping.com to purchase any of our educational materials. This is a secure site.
FAX: Send your order form to: 513-352-9379 (secure fax). Please include your MasterCard, VISA, Discover, or American Express card information, including a signature and an expiration date.
PHONE: Call toll-free 1-866-MRI-EDUC (1-866-674-3383) or 513-924-5197 (direct). Please have your MasterCard, VISA, Discover, or American Express card information available.
MAIL: Send your order form, along with your credit card number and signature or check (payable to ProScan Imaging Education Foundation), to:
ProScan Imaging Education Foundation
Product Order
5400 Kennedy Avenue
Cincinnati, Ohio 45213
Once I've ordered a CD/DVD, will I receive a confirmation?
Yes. Once your order is placed you will receive a confirmation by email.
What shipping method is used for a book/CD/DVD order?
Upon receipt of your order and verification of your payment, we ship UPS ground service, which usually takes five to seven business days. Subject to availability, we do offer two-day or overnight Federal Express delivery at an additional cost. We also ship all international orders FEDEX.
What is the return policy on educational products?
If you are not satisfied with your purchase, you may return your order within 30 days of purchase. You will receive a full refund for the product that is returned, excluding shipping costs. No refunds will be made after 30 days. CME credit cannot be granted when a CD/DVD order is cancelled.
When I order a CD/DVD series, will it come with CME credit?
Yes. One test comes with each CD/DVD title purchased.
When I'm finished viewing the CD/DVD series, what do I do next?
When you have completed viewing the portion for which you wish to claim credit, you will need to take the CME Test. If you have purchased a CD series, there is a link that will take you to an on-line test. There is a URL located on the CD/DVD cover on the bottom left hand corner that will take you to an online test. Type in the URL in your web browser to get to the online test, fill in the information, complete the test, and "click submit" when you're finished. The test is then received, confirmed, and graded. The CME certificate is sent to the e-mail address provided.
I have not received (or misplaced) my CME Certificate, how do I request a copy?
If you have not received a CME Certificate or need a replacement, contact Michelle Wallace at mwallace@proscan.com or 513-924-5197.
Who should I contact if I have more questions or would like to receive more information on educational products?
To receive more information on educational products, call 1-866-MRI-EDUC (toll-free), 513-924-5197 (direct), or send an email to mrieducation@proscan.com .
EDUCATIONAL COURSES
How do I register for a educational course?
INTERNET: Please visit our website at www.proscaneducation.com for a listing of all upcoming educational opportunities and to register online.
FAX: Send your course registration form to 513-352-9424. Please include your MasterCard, VISA, Discover, or American Express card information, including a signature and an expiration date.
PHONE: Call toll-free 1-866-MRI-EDUC (1-866-674-3383) or 513-924-5197 (direct). Please have your MasterCard, VISA, Discover, or American Express card information available.
MAIL: Send your order form, along with your credit card number and signature or check (payable to ProScan Imaging Education Foundation), to:
ProScan Imaging Education Foundation
Course Registration
5400 Kennedy Avenue
Cincinnati, Ohio 45213
Once I'm registered for a meeting, how and when will I receive a confirmation?
Upon verification of your payment, you will receive an e-mail confirming your registration for the course, which includes confirmation of the amount you paid. This receipt can be used for reimbursement or for tax purposes. Confirmation will be sent within 48 hours.
What if I need to cancel my registration?
Refunds for cancellations will be made up to one week prior to the course, minus a $50.00 processing charge. To cancel, contact Beth Smith at bethsmith@proscan.com or 513-924-5365. No refunds will be made on or after the cancellation deadline date for the course.
Will I receive a receipt for my course registration?
Upon verification of your payment, you will receive an e-mail confirming your registration for the course, which includes confirmation of the amount you paid. This receipt can be used for reimbursement or for tax purposes. Confirmation will be sent within 48 hours.
I need a CME Certificate for attending an educational course, how do I request a copy?
CME Certificates are sent by mail to the address you provided on the CME Application after the conclusion of the course. Please allow up to four weeks for receipt. If you have not received a CME Certificate or need a replacement, please contact Beth Smith at bethsmith@proscan.com or 513-924-5365.
Who should I contact if I have more questions or would like to receive more information on educational courses?
To receive more information on educational courses, call 1-866-MRI-EDUC (toll-free), 513-924-5365 (direct), or send an e-mail to mrieducation@proscan.com.
VISITING FELLOWSHIP PROGRAM
How do I schedule a Visiting Fellowship?
You can schedule a visiting fellowship by visiting our website at www.proscaneducation.com and filling out a Participant Profile located on the bottom of the Visiting Fellowship Program page.
How long is a Visiting Fellowship?
The length of a Visiting Fellowship is up to you. Visiting Fellowships are available by the day, week, or month(s).
How much does a Visiting Fellowship cost?
The Visiting Fellowship is $385.00 a day.
Do I receive CME credit for attending a Visiting Fellowship?
Yes. You will receive six CME credits per day. Additional CME is available through the use of our extensive self-study materials and/or attendance at our daily Noon Lectures.
I have submitted my Participant Profile and a current CV for a Visiting Fellowship, what’s next?
Once you have submitted your Participant Profile and current CV, we will contact you to finalize the Visiting Fellowship. If you have not been contacted within 48 hours, please contact Michelle Wallace at mwallace@proscan.com or 513-924-5197.
Who Should I contact if I have more questions or would like more information?
To receive more information on the Visiting Fellowship program, call 1-866-MRI-EDUC (toll-free), 513-924-5197 (direct), or send an e-mail to mrieducation@proscan.com.
YE AR-LONG FELLOWSHIP PROGRAM
How do I find out more about the Year-Long Fellowship program?
To receive more information on Year-Long Fellowship program, call 1-866-MRI-EDUC (toll-free), 513-924-5127 (direct), or send an e-mail to mrieducation@proscan.com.
If you did not find the information you need among our Frequently Asked Questions, please submit your question to us by clicking here. | 
